Customer Service Representative Position Available In York, Maine

Customer Service Representative 3.6 3.6 out of 5 stars 12 Homestead Drive, Wells, ME 04090 Job Posting – Appointment Center Customer Service Representative Do your friends refer to you as “bubbly”? Are you at your best when helping people? Do you want to work where you are valued as an employee? Then TC Hafford Basement Systems, a regional leader in the basement and crawl space waterproofing and repair industry, may have the job for you! TC Hafford Basement Systems is looking for an Appointment Center Representative to join our growing team. Our purpose is to redefine the construction industry by providing our customers with a remarkable experience. We care deeply for and strive to build a long-term relationship with each customer. At TC Hafford Basement Systems we also redefine for our employees. We want our employees to know that they are valuable to us and experience success in a way they never imagined for themselves.

Appointment Center Responsibilities:

Answer incoming calls from customers and potential leads; set appointments for sales representatives or direct calls as needed Make outbound calls to follow up on leads from various sources with the goal of booking appointments Enter customer information and appointment details into our system accurately and promptly Mail informational packets to customers prior to scheduled appointments Assist with general office tasks such as filing, copying, mailing, and texting Provide professional and friendly customer service, creating a positive experience for every caller Collaborate with other departments and team members to ensure smooth operations

Appointment Center Qualifications:

High school diploma or GED preferred 1+ year of customer service or call center experience Excellent verbal communication and interpersonal skills Strong computer skills and ability to perform accurate data entry Dependable, organized, and team-oriented Ability to multitask and follow company procedures Regular and reliable on-site attendance is required

Appointment Center Benefits:

Competitive hourly pay plus bonus Opportunities for advancement and professional growth Supportive team environment Paid time off and holidays Health, dental, and vision insurance options Training provided If you pride yourself in your work ethic and want an employer who will value your hard work, apply today to join our team.

Job Type:

Full-time Pay:

From $34,626.00 per year

Benefits:

401(k) matching Dental insurance Health insurance On-the-job training Paid time off Referral program Vision insurance

Shift:

Day shift

Language:

English (Required) Ability to

Commute:

Wells, ME 04090 (Required) Ability to

Relocate:

Wells, ME 04090: Relocate before starting work (Preferred)

Work Location:

In person