Customer Service Representative $17 St. Joseph MO Position Available In Buchanan, Missouri
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Job Description
$17.00
Per Hour
Position range in St. Joseph, MO-KS Metropolitan Statistical Area $16.64 – $25.09 Per hour Customer Service Representative $17 St. Joseph MO
Alorica, Inc
Occupation:
Customer Service Representatives
Location:
Saint Joseph, MO – 64503
Positions available: 1
Job #: 224872
Source:
Alorica, Inc.
Posted:
4/23/2025
Expires:
7/8/2025
Web Site:
www.alorica.com
Job Type:
Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window.
Work Onsite
Full Time Education
High School Graduate Schedule
Full Time
Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window.
Position:
Customer Service Representative Location:
4315 Pickett Rd, St Joseph, MO 64503
Terms:
ONSITE Full-time Pay:
$17/hr Join Team Alorica At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within! But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you’ll help our clients by addressing their customers’ concerns, providing support, and resolving issues. Responsibilities
- Assist customers with issues and concerns they are experiencing during the use of the product and/or service
- Document call-related information for auditing and reporting purposes
- Maintain and update customer information as necessary
- Upsell current customers on new or enhanced services Additional Information Help for Additional Information. Opens a new window. Additional Information Help for Additional Information. Opens a new window.
Qualifications - High school diploma or GED
- Customer service experience is a plus
- Strong computer navigational skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills
- Exceptional listening/comprehension skills
- Professional and courteous
- Customer oriented Work Environment
- Regular work performed in a climate-controlled, call-center environment
- Ongoing usage of phone and computer systems Physical Demands
- Constant sedentary work Benefits
- Health, dental, and vision coverage/HSA
- PTO
- Optional daily pay or weekly pay
- 401K retirement plan
- Leadership programs
- Paid training and tuition reimbursement
- Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
- Employee assistance program
- Additional voluntary benefits Next Steps 1.
Place an application 2. Complete your online assessment 3. Our team will review your application 4. If selected to move forward, our team will follow up directly
DISCLAIMER
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be dis
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