Customer Service Representative Position Available In Buchanan, Missouri
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Job Description
Customer Service Representative 3.2 3.2 out of 5 stars Saint Joseph, MO 64506 Rolling Hills Auto Plaza is a family-owned automotive group with a strong reputation in the St. Joseph area. We represent multiple brands and are committed to providing an exceptional customer experience. As part of our growth, we are looking to add a professional, motivated Business Development Representative to our team. About the
Role:
As a Business Development Representative (BDC Rep) , you will play a key role in connecting with customers via phone, text, and email to set appointments for our sales team. You’ll be the first voice many customers hear and help create a welcoming, professional experience from the start.
Responsibilities:
Respond to internet leads, phone inquiries, and other customer requests promptly and professionally Follow up with customers via phone, text, and email to schedule showroom appointments Maintain contact with past and prospective customers Accurately update customer information in CRM Work closely with the sales team and management to maximize appointment show rates Maintain a professional and friendly tone in all interactions
What We’re Looking For:
Strong phone and written communication skills Excellent customer service skills and a positive attitude Ability to manage multiple tasks and follow processes consistently Comfortable working with computers and CRM software Prior experience in customer service, call center, or sales is a plus — but we will train the right person!
Benefits:
Full-time position with stable, consistent hours Competitive pay + bonus opportunities Paid training Health, dental, and vision insurance 401(k) with company match Paid vacation and holidays Career advancement opportunities within our growing dealership group Positive, supportive team environment Why Join Rolling Hills Auto Plaza? We are a family-owned, customer-focused dealership with deep roots in the St. Joseph community. We invest in our people and promote from within. If you’re motivated, friendly, and ready to help customers while building a rewarding career — we want to hear from you! Apply today to join our team at Rolling Hills Auto Plaza!
Job Type:
Full-time Pay:
$18.00 – $30.00 per hour Expected hours: 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Vision insurance
Shift:
Rotating shift
Work Location:
In person