Customer Engagement Specialist Position Available In Clay, Missouri

Customer Engagement Specialist Joseph T. Ryerson & Son, Inc United States, Missouri, North Kansas City Jun 23, 2025

Job Description Customer Engagement Specialist Salary Range:

$54695.68 – $82043.52

Salary Max:

82,043.52

USD Req Id:

991

Workplace Type:

On-Site Job Shift:

1st

Brand:

Ryerson Job Location:

Kansas City Posting Start Date:

4/22/25 Summary Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry. As a Customer Engagement Specialist, you will play a pivotal role in our team by ensuring that orders are processed accurately and efficiently with minimal assistance. Your expertise will help us develop a steady customer base, and your proactive approach will see you making impactful in-person sales calls. Roles and Responsibilities Plans territory/account approach and manages own resources
Assists in training new team members
Assists in creating account development plans
Performs inventory management for customer-specific material
Communicates with operations team and may serve as a production meeting representative
Occasional face-to-face customer interaction and moderate authority/opportunity to set and negotiate product/service terms
All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice Requirements High School diploma required, Bachelor’s Degree is preferred
3-5 years prior sales or industry experience preferred
Solid understanding of product offerings, ERP systems, and markets served
General understanding of metal processes and products
Proficient in MS Office
Minimal travel required. Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected with advance notice We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier