Customer Service Representative Position Available In Clay, Missouri
Tallo's Job Summary: This job listing in Clay - MO has been recently added. Tallo will add a summary here for this job shortly.
Job Description
Customer Service Representative 5 Guys Transportation Liberty, MO 64068
- Hybrid work Customer Service Reservations Agent scheduler $17/hr We are hiring for the following schedule after training 1) Full time Schedule after training OFF Monday OFF Tuesday 9:00AM
- 5:00 PM Wednesday 9:00AM
- 5:00 PM Thurs 9:00AM
- 5:00 PM Friday 9:00AM
- 5:00 PM Saturday 9:00AM
- 5:00 PM Sunday 2) Training Schedule 9:00AM
- 5:00 PM Monday 9:00AM
- 5:00 PM Tuesday 9:00AM
- 5:00 PM Wednesday 9:00AM
- 5:00 PM Thursday 9:00AM
- 5:00 PM Friday OFF Saturday OFF Sunday Training will be Monday-Friday 9a-5pm for approximately 4-6 weeks Answer incoming phone, texts, or emails from customers requesting transportation to or from the Kansas City Airport.
Send quotes by email and text with pricing, and confirm passengers bookings for the following day. Provide quotes using our pricing software to customers on the phone. Enter customer information into the booking platform accurately according to our procedure by verifying there is availability on the schedule. Call passengers the day before to verify their trip details have not changed Schedule trips more than 24 hours out based on availability. No need to schedule trips less than 24 hours as we have a dedicated dispatcher on duty 24/7 Must have customer service phone experience and be upbeat and professional to customers and staff You must be familiar with google maps but will train you to our proficiency level MUST be able to work with at least 2 screens and 5-10 tabs Hotel reservations experience, rental car booking, scheduling or other high volume call center or booking/dispatching experience is preferred, however the right person will adapt and learn our process. A professional and positive phone presence is a MUST! We use multiple screens and multiple tabs and switch between online cloud based booking software and google maps and flight tracking sites to verify customers bookings. The right person will have worked in a high volume call environment and or dealt with many different customers and personalities in a respectful and compassionate manner.
Job Type:
Full-time Pay:
$17.00 per hour
Benefits:
Paid time off
Shift:
8 hour shift Evening shift
Work Location:
Hybrid remote in Liberty, MO 64068
