Call Center Representative (Security) Position Available In St. Charles, Missouri

• It’s more than a career, it’s a calling.
• MO-SSM Health St. Joseph Hospital – Lake Saint Louis

• Worker Type:

• PRN

• Job Summary:

• Answers incoming calls and performs triage of inquiries.

• Job Responsibilities and Requirements:

•

PRIMARY RESPONSIBILITIES

+ Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. + Collects relevant caller data to assist with measurement, tracking and reporting activities. + Track inquires, questions and answers and provide resolution. + May perform clerical or administrative duties. + Performs other duties as assigned.

EDUCATION

+ High School diploma/GED or 10 years of work experience

EXPERIENCE

+ No experience required

PHYSICAL REQUIREMENTS

+ Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. + Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. + Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. + Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. + Frequent keyboard use/data entry. + Occasional bending, stooping, kneeling, squatting, twisting and gripping. + Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. + Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

+ None

• Work Shift:

• Variable Shift (United States of America)

• Job Type:

• Employee

• Department:

• 8651000023 Operators – St. Joes Lake St. Louis

• Scheduled Weekly Hours:

• 0 •

Benefits:

• SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. +
• Paid Parental Leave
• :•we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

+

• Flexible Payment Options:

• our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. +
• Upfront Tuition Coverage
• : we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits (https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_
• _,_•_or any other characteristic protected by applicable law.

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