Customer Service Representative Position Available In Warren, Missouri

Customer Service Representative Express Employment Professionals Warrenton, MO 63383 Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and ensuring a positive experience. Your primary responsibilities will include handling inbound inquiries, making outbound calls, and assisting customers with their needs. The ideal candidate will possess excellent communication skills and a passion for client services. Responsibilities Manage inbound customer inquiries via phone and email, providing timely and accurate information. Conduct outbound calling to follow up on customer requests and provide additional support as needed. Assist customers with product inquiries, order status, and troubleshooting issues. Maintain detailed records of customer interactions through data entry. Collaborate with sales teams to ensure a seamless experience for clients. Uphold high standards of phone etiquette while communicating with clients and colleagues. Requirements Proven experience in customer support or client services is preferred. Strong verbal and written communication skills in English are essential. Ability to effectively analyze customer needs and provide appropriate solutions. Proficiency in data entry with attention to detail is required. Previous experience in sales or outbound calling is a plus. A positive attitude, strong work ethic, and the ability to work well in a team environment are essential traits for success in this role. Join us as we strive to deliver outstanding service to our customers!

Job Type:

Full-time Pay:

$18.00 – $22.00 per hour Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Vision insurance

Shift:

Day shift

Work Location:

In person