Revenue Specialist I-Call Center Position Available In Hinds, Mississippi

Revenue Specialist I-Call Center

Salary
$35,531.38

• $39,084.52 Annually
  Location 25
• HINDS

COUNTY, MS

Job Type
Full-Time
Job Number
9447-0181-20250610hi
Department
0181

• DEPARTMENT

OF REVENUE

Opening Date
06/10/2025
Closing Date
6/16/2025 11:59 PM Central
Agency Minimum Salary
$35,531.38
Agency Maximum Salary
$39,084.52
About the Agency
The Department of Revenue is the primary agency for collecting tax revenues that support state and local governments in Mississippi. For inquiry regarding this position, you can contact De’Andria Trunnell at deandria.trunnell@dor.ms.gov.
About the Position
In this position, you will be responsible for reviewing and processing individual income tax returns, approving refunds, and reviewing documentation submitted by the customer. You will also be receiving calls from customers and troubleshooting issues in a timely and efficient manner.
What you’ll need to be Successful
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required.

• Excellent phone etiquette and strong written communication skills
• Ability to interpret and apply tax laws, policies, and procedures
• Detail oriented and good organizational skills
• Demonstrate and practice ethical behavior and confidentiality
• Maintain a courteous and friendly attitude when interacting with customers
• Regular, consistent, and punctual attendance
• Strong problem-solving and trouble-shooting skills
• An outstanding work ethic
• Self-motivated
  Preferred Qualifications
  Typically requires a bachelor’s degree or High School Diploma or high school equivalency and 4 years of experience.

Characteristics of Work
See MSPB Careers for information regarding this classifications
Employer
State of Mississippi
Address
210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201
Phone
601-359-1406
601-359-1406
Website
http://agency.governmentjobs.com/mississippi/default.cfm

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