Project Manager 30261 Position Available In Lauderdale, Mississippi

Employee-Owned. Customer-Driven.

This position will report to:

David R LoweApplication Deadline:

Posted until filledThis positionwill be located in: Meridian,MSThis position is posted:

Both Internally and ExternallyJob SummarySupports the day-to-day operations of Account Managers, Customer Service Reps, and customers by providing product, application, and technical support and service. Regularly calls on customer accounts and makes joint sales calls with Account Managers to secure orders and perform other sales support functions for technical products and services, by providing customers field support, application support, training, and other services as required. Consults with customers on product and system applications. Provides customers with timely follow-up on quotations, technical inquiries and other requests.

ResponsibilitiesEssential FunctionsWorks closely with Border States’ sales and marketing staff to meet and exceed sales and gross profit objectives.

Regularly calls-on customer accounts and makes joint sales calls with Account Managers to secure orders and perform other sales support functions for technical products and services, by providing customers field support, application support, training, and other services as required.

Consults with customers on product and system applications.

Provides customers with timely follow-up on quotations, technical inquiries and other requests.

Provides continuous contact and interaction with customer’s engineering staff, contractors and consultants.

Provides specific or specialized product support for branches and customers.

Actively participates in the marketing, planning, and sale of Border States’ technical products and services.

Participates in and advises management on the implementation and success of marketing plans and strategies.

Consistently provides responsive, quality service to meet and exceed customer expectations.

Provides input to other sales and marketing staff on customer needs and concerns regarding pricing, products, competition, procedures, and market potential.

Evaluates new products and makes recommendations on stock levels for new and existing products.

Provides input to the pricing and purchasing departments on product evaluations and code descriptions, inventory management, pricing developments, and other related functions.

Leads customer and BSE employee training on new and existing technical product lines and applications in specified product areas.

Designs, develops and/or maintains database and documentation files such as engineering and technical records, TCCM savings, customer parts database by SKU including technical reference information (guides, specifications and standards), product and vendor files, technical reference library, and customer information file.

Works with associated manufacturing agents/vendors as a liaison on all strategic issues related to planning, marketing, new products, launch and training.

Non-essential FunctionsEvaluates demo equipment and makes suggestions for new products in specified product areas.

Inputs TCCM cost savings documentation that is relevant to the assigned customer base.

Ensures existing demos are in functional condition.

Performs product updates and new product launches for branches and customers as required.

Attends and assists with sales meetings, trade shows and training programs as needed.

Performs other duties as assigned by supervisor or designate.

QualificationsMinimum of a four-year technical or engineering degree preferred or the equivalent in work experience.

Prefer the knowledge and technical competence in understanding electrical and hi-tech industrial products and applications including industrial automation software and hardware.

Minimum of four-years of prior customer service, marketing, quotation or sales experience preferred.

Minimum of three-years of prior electrical distribution and quotations experience preferred with a compre ensive knowledge of BSE product lines and applications, alternate product substitutes, and supplier pricing policies.

Ability to read, write and speak in English preferred.

Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access and PowerPoint), Internet, Email and SAP software.

Skills and AbilitiesExcellent interpersonal, written and verbal communication and customer service skills are preferred with the ability to effectively plan and organize.

Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical RequirementsLift and carry requirements (weight and frequency):

Occasionally 0

• 33% Frequently 34
• 66%

Continuously:

67

• 100%Lift from Floor to

Waist:

< than 10 lbs.

• Frequently10 to 25 lbs.
• Frequently26 to 50 lbs.
• Occasionally51 to 75 lbs.
• Not at all76 to 100 lbs.
• Not at all101 + lbs.
• Not at all

Above Waist Lift:

< than 10 lbs.

• Not at all10 to 25 lbs.
• Not at all26 to 50 lbs.
• Not at all51 to 75 lbs.
• Not at all76 to 100 lbs.
• Not at all101+ lbs.
• Not at all

Unilateral Carry:

< than 10 lbs.

• Occasionally10 to 25 lbs.
• Occasionally26 to 50 lbs.
• Not at all51 to 75 lbs.
• Not at all76 to 100 lbs.
• Not at all101+ lbs.
• Not at all

Bilateral Carry:

< than 10 lbs.

• Occasionally10 to 25 lbs.
• Occasionally26 to 50 lbs.
• Occasionally51 to 75 lbs.
• Occasionally76 to 100 lbs.
• Not at all101+ lbs.
• Not at allPhysical ActivityFrequency at which you would do the following in a typical day:

Sitting (a continuous period of being seated)

• FrequentlyStanding (for sustained periods of time)
• FrequentlyWalking (moving about on foot to accomplish tasks)
• FrequentlyBending/Stooping (downward and forward)
• OccasionallyCrawling (moving about on hands and knees or hands and feet)
• Not at allClimbing/Walking Stairs (ascending or descending)
• FrequentlyReaching (extending arms in any direction)
• FrequentlyCrouching/Squatting (bending the body downward and forward by bending leg and spine)
• OccasionallyKneeling (bending legs at knee to come to rest on knee(s))
• OccasionallyBalancing (maintaining body equilibrium to prevent falling)
• OccasionallyRepetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers)
• ContinuouslyTrunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor)
• OccasionallyPushing/Pulling (using upper extremities to press against or draw or tug)
• OccasionallyHandling (applying pressure to an object with the fingers and palm)
• ContinuouslyFingering (picking, pinching, typing; working primarily with fingers and not whole hand)
• ContinuouslyTalking (expressing or exchanging ideas by means of the spoken word)
• OccasionallyDriving (the control and operation of a fork lift)
• FrequentlyDesk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment)
• FrequentlyUse of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts)
• FrequentlyHearing (perceiving the nature of sounds at normal speaking levels)
• ContinuouslyExposure (to adverse weather & temperature conditions)
• OccasionallyTravel (travel needed to perform job duties)
• FrequentlyAdditional InformationThis job description is a summary of the job duties and r