Contact Center Specialist I Position Available In Lee, Mississippi
Tallo's Job Summary: The Contact Center Specialist I role at Cadence Bank involves providing high levels of customer service, answering and resolving customer calls, and cross-selling bank products. Requirements include a high school diploma, one year of customer service experience, excellent interpersonal skills, and basic PC literacy. If interested, consider applying to join a diverse and innovative team.
Job Description
What The Role Is Provide high levels of customer service to Cadence Bank customer base. This position is on-site. How You will Make an Impact Answer, resolve, and/or initiate actions on customer calls into center on all products and services Consistently achieve set performance standards for quality and productivity Cross sell additional bank products and/or services as appropriate Who You Are Minimum of high school diploma: one year in customer service is preferred Excellent interpersonal and motivational skills Innovative and highly motivated self-starter Excellent verbal communication skills Basic PC literacy Detail oriented If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.
