Contact Center Specialist I / CONTA003569 Position Available In Lee, Mississippi
Tallo's Job Summary: The Contact Center Specialist I role at Cadence Bank involves providing high levels of customer service on-site. Responsibilities include answering and resolving customer calls, meeting performance standards, and cross-selling bank products. Qualifications include a high school diploma, customer service experience, interpersonal skills, and PC literacy. Cadence Bank is an equal opportunity employer.
Job Description
DescriptionWhat The Role IsProvide high levels of customer service to Cadence Bank customer base. This position is on-site.
How You will Make an ImpactAnswer, resolve, and/or initiate actions on customer calls into center on all products and servicesConsistently achieve set performance standards for quality and productivityCross sell additional bank products and/or services as appropriateWho You AreMinimum of high school diploma: one year in customer service is preferredExcellent interpersonal and motivational skillsInnovative and highly motivated self-starterExcellent verbal communication skillsBasic PC literacyDetail orientedIf your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. QualificationsEducationHigh School (required)Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.
