Customer Service Representative – SDI Position Available In Lowndes, Mississippi

Customer Service Representative – SDI 4.0 4.0 out of 5 stars Columbus, MS Division Steel Dynamics Overview Assisting and backing up the Inside Sales Representative team. Responsibilities Working with Inside Sales on orders, reports, analysis, etc. Providing ISR backup when they are out Monitoring and expediting of production and shipment Exceeding customer expectations for timely responses and communication Working internally with all departments to serve the customer better Meeting or exceeding monthly shipping goals Meeting or exceeding department key measurements Qualifications Required A minimum two-year Associates degree Effective written and verbal communication skills Detail-oriented and well organized Customer Service passion and attitude Willing to go the ‘extra mile’ for service and problem resolution Able to work with people from all org. levels and backgrounds Proficiency with Microsoft Office and PC applications. Preferred An accredited four-year Bachelor’s degree, with a Business concentration Three or more years of Customer Service or Sales experience Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.