Customer Service Representative Position Available In Madison, Mississippi

Customer Service Representative Gutter Masters – 5.0 Madison, MS Job Details Full-time $11 – $18 an hour 2 days ago Benefits Paid time off Qualifications Bilingual Multilingual Customer service English Data entry Customer support 1 year Phone etiquette Communication skills Entry level Full Job Description Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is pivotal in providing exceptional support to our customers through various communication channels. The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to analyze and resolve issues effectively. Bilingual or multilingual candidates are highly encouraged to apply, as they will enhance our ability to serve a diverse clientele. Duties Respond promptly and professionally to customer inquiries via phone, email, and chat. Provide accurate information regarding products and services while ensuring customer satisfaction. Analyze customer issues and provide effective solutions in a timely manner. Maintain detailed records of customer interactions and transactions through data entry. Collaborate with team members to improve service delivery and enhance customer experience. Uphold company policies and procedures while demonstrating excellent phone etiquette. Assist in the training of new staff members as needed. Skills Strong customer service skills with a focus on providing exceptional support. Proficiency in English; bilingual or multilingual abilities are a significant advantage. Experience in customer support roles. Excellent phone etiquette and communication skills, both verbal and written. Ability to analyze problems effectively and provide logical solutions. Proficient in data entry with attention to detail. Familiarity with office software and systems used for managing customer interactions. Join us in delivering outstanding service to our customers while developing your career in a supportive environment!

Job Type:

Full-time Pay:

$11.00 – $18.00 per hour Expected hours: 40 per week

Benefits:

Paid time off

Shift:

Day shift Ability to

Commute:

Madison, MS 39110 (Required)

Work Location:

In person