24/7 Customer Support PLC Position Available In Buncombe, North Carolina
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Job Description
24/7 Customer Support PLC System Logistics Corporation – 3.1 Arden, NC Job Details 1 day ago Qualifications Engineering Mid-level Technical support Programmable logic controllers Electrical experience Electrical troubleshooting Associate’s degree 2 years Communication skills Mechanical knowledge Full Job Description
JOB PURPOSE
The 24/7 PLC Technical Support Engineer will be responsible for supporting and programming PLCs (programmable logic controllers) for System Logistics Systems. The 24/7 Technical Support Engineer diagnoses, resolves and documents technical problems for remote and on-site users.
KEY RESPONSIBILTIES AND ACCOUNTABILITIES
Tests, troubleshoots and supports PLCs for automated warehouse picking systems Becomes a subject matter expert on the use of the System Logistics System Travels onsite during startups to complete installation and testing Diagnoses, resolves, and documents technical problems Uses ticketing system and documents all incidents thoroughly Coordinates timely service and repair of equipment Ensures the client receives a superior technical support experience by communicating and listening attentively and responding appropriately to client concerns Will rotate shifts and will be required an on-call weekend day every 4th week Performs other duties as assigned
QUALIFICATIONS AND SKILLS
Minimum Associate degree in Engineering or related field 2+ years’ experience in PLC programming Experience with Allen Bradley PLCs Strong communication skills and the ability to work as a team member Proven ability to accurately troubleshoot electrical and mechanical systems Ability to work well independently to complete all specific responsibilities with minimal supervision Travel is up to 25% Willingness to work rotating shifts
