Customer Service Representative Position Available In Buncombe, North Carolina
Tallo's Job Summary: Join our team in Asheville, North Carolina as a Customer Service Representative. Responsibilities include handling customer inquiries, managing inbound calls, and maintaining professionalism. Ideal candidates have call center experience, strong communication skills, and proficiency in Microsoft Excel and Word. Robert Half is recruiting for this long-term contract position, offering competitive compensation and benefits.
Job Description
Description We are offering a long term contract employment opportunity for a Customer Service Representative at our Asheville, North Carolina location. As part of our banking team, you will be working in our office, providing top-notch customer service through various communication channels.
Responsibilities:
- Handle customer inquiries, primarily through email correspondence
- Provide loan servicing, assisting customers with their loan-related needs
- Effectively manage a high volume of inbound calls on a daily basis
- Maintain a high level of professionalism and strong communication skills
- Enter customer data accurately and efficiently into our system
- Monitor customer accounts and take appropriate actions when necessary
- Use Microsoft Excel and Word to manage and document customer interactions
- Schedule appointments as needed for customers
- Ability to communicate in multiple languages would be a plus
- Prior experience with loan services would be beneficial. Requirements
- Proven experience in answering inbound calls in a timely and detail-oriented manner.
- Prior experience in a call center customer service role is highly desirable.
- Demonstrated ability to provide excellent customer service.
- Competency in data entry tasks, with a high level of accuracy and attention to detail.
- Excellent written communication skills, with experience in email correspondence.
- Experience in handling both inbound and outbound calls efficiently.
- Proficiency in Microsoft Excel, capable of using advanced functions.
- Proficiency in Microsoft Word, capable of creating and editing detail-oriented documents.
- Experience in order entry, ensuring all details are accurately recorded.
- Ability to schedule appointments, managing multiple calendars simultaneously.
TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
