On-Site CSR Position Available In Burke, North Carolina

On-Site CSR at Motion Industries
On-Site CSR at Motion Industries in SALEM, North Carolina
Posted in Other 7 days ago.

Job Description:

Winston-Salem, NC, USA
Full time
R25_0000008329

SUMMARY:

The On-Site Customer Service Representative (Supply) works as a key member of a three-shift team, that provides customer support to Maintenance, Facilities, and Production personnel across a large manufacturing facility to ensure a smooth uninterrupted flow of supplies for efficient plant operation. This position manages Maintenance, Repair, and Operations (MRO) customer owned inventory in a manufacturingpany supply room, providing exemplary customer service to customer and contractor personnel. This position works 100% of the time on-site at the customer location.

JOB DUTIES

Fill requests for MRO/Indirect Materials in the customer supply room.
Serve as a walk-up customer contact for filling material requests.
Conduct, as necessary, any search to locate materials within the internal business system, using customer part numbers, manufacturer part numbers, ormodity type, etc. to identify needed items.
Conduct cycle counts on all MRO/Indirect Material locations.
Investigate discrepancies between physical inventory counts and system inventory levels, noting and reporting issues that cause system variance.
Perform inventory adjustments, inter-facility and intrapany transfers, inventory counts. You will also receive, count, and verify iing shipments.
Maintain a safe, clean, and organized work area throughout the facility andmon areas as required by Good Manufacturing Practices.
Operate a forklift and/or pallet jack in maintaining inventory position, putting away or delivering material to the manufacturing floor.
Adhere to allpany SOP’s, GMP’s, procedures, and OSHA regulations, while also adhering to all customer contractor EHS requirements.
Perform all other duties as assigned that are necessary, required, or directed by management.

EDUCATION & EXPERIENCE

High School Diploma or GED is required. Some post-secondary education preferred.

KNOWLEDGE, SKILLS, ABILITIES

Upbeat, hard-working, flexible, desire to learn, positive attitude, forward thinking.
A “continuous improvement” mindset with a willingness to contribute improvement suggestions and ideas to help ensure the success of the storeroom and facility.
The ability to multi-task. Must be able to assist customers, perform daily supply room tasks, and manage special projects/assignments without being micro-managed.
Meticulous acute attention to detail with a demonstrated ability to discern small differences between material numbers, manufacturer part numbers, sizes, dimensions, measurements, etc.
Advanced problem-solving skills
Strong customer service background
Excellent verbal, written, and socialmunication skills with the ability tomunicate effectively across various departments and levels.
Impeccable time management skills.
Strongputer skills including Microsoft Excel, Word, warehouse inventory software, and searching capabilities to find products on the internet. Experience and proficiency with SAP is preferred.
Experience in Inventory Control operations.
General demonstrated mechanical aptitude with an understanding of MRO material, mechanical and electricalponents and general machine parts.
Previous manufacturing, inventory, or MRO work experience is preferred.

COMPANY INFORMATION

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Where permitted by applicable law, successful applicants must be fully vaccinated against

COVID-19

prior to start date.

COVID-19

vaccination is a condition of employment, subject to an approved amodation, and proof of vaccination will be required on or prior to start date.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
See Description
Equal employment opportunity, including veterans and individuals with disabilities.
PI270097994