Customer Service Representative Position Available In Cabarrus, North Carolina
Tallo's Job Summary: Openwork is hiring a Customer Service Representative in Midland, NC, offering a salary of $20.00/hour. The role involves responding to customer inquiries through phone, email, and chat, resolving issues, and maintaining customer satisfaction. Qualifications include a high school diploma, 1+ year of customer service experience, and strong communication skills. Benefits include negotiable pay, insurance, and a supportive team environment. Apply at www.openwork.com/apply or call/text for more information.
Job Description
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CUSTOMER SERVICE & CALL CENTER MAY 08, 2025
Customer Service Representative
Type Contract Location Midland, NC Salary $20.00/hour Job
ID AG342059
Openwork is hiring a Customer Service Representative for a local partner in Midland, NC. About the
Role:
We are seeking a motivated and personable Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support via phone, email, chat, and in-person (if applicable). The ideal candidate is detail-oriented, a strong communicator, and committed to delivering a positive customer experience.
Key Responsibilities:
Respond to customer inquiries promptly and professionally through various channels (phone, email, chat, etc.) Resolve customer issues efficiently while maintaining a high level of customer satisfaction Document interactions and track customer concerns using internal systems Provide accurate information about products, services, and policies Collaborate with other departments to resolve complex issues Follow up with customers to ensure issues are fully resolved Maintain up-to-date knowledge of company products and services
Qualifications:
High school diploma or equivalent (Associate’s or Bachelor’s degree preferred) Proven experience in a customer service role (1+ years preferred) Strong verbal and written communication skills Ability to handle stressful situations and difficult customers with professionalism Proficient with computers and customer service software (e.g., CRM systems) Strong problem-solving and multitasking abilities
Benefits:
Pay negotiable Monday-Friday 8:30AM-5:00PM Insurance and great benefits Supportive team environment How to
Apply:
www.openwork.com/apply
Call/Text:
980-606-1060
