Customer Service Specialist Position Available In Cabarrus, North Carolina
Tallo's Job Summary: Dixie Cleaners in Kannapolis, NC is seeking a Customer Service Specialist to provide friendly service at the front counter. Responsibilities include assisting customers, resolving concerns, and maintaining records. Qualifications include strong communication skills and the ability to multitask. The position offers competitive pay starting at $12 per hour, paid holidays, and a supportive team environment.
Job Description
Customer Service Specialist 4.1 4.1 out of 5 stars 307 Jackson Park Road, Kannapolis, NC 28083 Customer Service Specialist
- Front Counter | $12
- 13/hr | No Nights or Sundays Dixie Cleaners
- Kannapolis, NC Are you a people-person who thrives in a fast-paced, customer-focused environment?
Dixie Cleaners, a trusted name in dry cleaning and garment care, is hiring a Customer Service Specialist to provide friendly, efficient, and reliable service to our valued clients at the front counter. We’re a family-owned business with a strong reputation for quality and care, and we’re looking for someone who takes pride in helping others and enjoys working as part of a close-knit team. Key Responsibilities Greet and assist customers in person, over the phone, and via email with a friendly and professional attitude Provide accurate information about our services, promotions, and pricing Resolve customer concerns with patience and problem-solving skills Maintain accurate records of customer orders, interactions, and payments Collaborate with team members to meet daily production and service goals Uphold store cleanliness and organization standards Qualifications & Skills Strong customer service and communication skills Previous retail, hospitality, or customer support experience preferred Organized, reliable, and able to multitask in a fast-paced environment Willingness to learn new systems and follow company procedures Able to stand for long periods and lift up to 50 lbs Dependable and punctual with a positive attitude What We Offer Competitive hourly pay: $12
- 13/hour, based on experience Paid holidays Employee savings program No night shifts
- consistent, family-friendly hours Closed on Sundays On-the-job customer service training and development opportunities Supportive team culture in a professional yet relaxed environment Ready to be the friendly face of Dixie Cleaners?
and grow your customer service career with a company that values integrity, teamwork, and top-notch service.
Job Types:
Full-time, Part-time Pay:
$12.00
- $13.00 per hour Expected hours: 20
- 40 per week
Benefits:
Flexible schedule Paid time off
Shift:
No nights
Work Location:
In person