Find & Apply For Customer Service Representative Jobs In Cumberland, North Carolina
Customer Service Representative jobs in Cumberland, North Carolina require strong communication skills, problem-solving abilities, and a customer-focused mindset. Responsibilities include addressing customer inquiries, resolving issues, and providing support via phone, email, or in-person. Successful candidates must be organized, efficient, and able to work well under pressure. Below you can find different Customer Service Representative positions in Cumberland, North Carolina.
Jobs in Cumberland
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in Cumberland
Salary Information & Job Trends In this Region
Customer Service Representatives in Cumberland, North Carolina play a crucial role in handling customer inquiries and resolving issues efficiently. - Entry-level Customer Service Representative salaries range from $25,000 to $35,000 per year - Mid-career Customer Support Specialist salaries range from $35,000 to $50,000 per year - Senior Customer Success Manager salaries range from $50,000 to $70,000 per year The role of the Customer Service Representative has been integral to businesses in Cumberland for many years, serving as the primary point of contact between a company and its customers. Over the decades, the role has evolved from basic transactional interactions to include more comprehensive support functions, such as technical assistance and customer relationship management. Recent trends in customer service in Cumberland highlight a shift towards digital communication platforms, increased automation of routine tasks, and a stronger focus on customer satisfaction metrics to drive improvements in service delivery.
