Find & Apply For Customer Service Representative Jobs In Durham, North Carolina

Customer Service Representative jobs in Durham, North Carolina involve assisting customers with inquiries, processing orders, and resolving issues. Responsibilities may include answering phone calls, responding to emails, and providing exceptional service. These roles require strong communication skills, problem-solving abilities, and a customer-centric approach. Below you can find different Customer Service Representative positions in Durham, North Carolina.

Latest Jobs in Durham

Salary Information & Job Trends In this Region

Customer Service Representatives in Durham, North Carolina, play a crucial role in facilitating customer interactions and solving issues. - Entry-level Customer Service Representative salaries range from $30,000 to $40,000 per year - Mid-career Customer Service Manager salaries range from $40,000 to $55,000 per year - Senior Customer Support Director salaries range from $55,000 to $75,000 per year The role of the Customer Service Representative in Durham has a rich history, rooted in the city's longstanding tradition of tobacco and textile industries where customer relations were vital to business success. Over the decades, the profession in Durham has evolved from basic transactional roles to more dynamic and interactive positions, adapting to technological advancements and changing consumer expectations. Current trends in customer service in Durham emphasize the importance of digital communication platforms, the use of data analytics to improve service delivery, and a strong focus on building customer loyalty through personalized service.

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