Customer Service Rep(08904) – 4711 Hope Valley Rd Position Available In Durham, North Carolina
Tallo's Job Summary: The Customer Service Rep position at 4711 Hope Valley Rd requires individuals aged 14 or older to operate equipment, stock ingredients, prepare products, process orders, and maintain cleanliness. Training is provided, and essential skills include accurate math, verbal and written communication, and computer proficiency. Work conditions involve varying temperatures, odors, dust, and cramped spaces.
Job Description
Job Description
JOB REQUIREMENTS
You must be 14 years of age or older.
General job duties for all store team membersOperate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
TrainingOrientation and training provided on the job.
Communication SkillsAbility to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/SkillsAbility to add, subtract, multiply, and divide accurately and quickly (may use calculator).Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONSExposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSINGTalking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTSThe ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
