Customer Experience Specialist Position Available In Forsyth, North Carolina

Customer Experience Specialist SE Logo Wear Inc 303 South Broad Street, Winston-Salem, NC 27101 Join our team as a Customer Experience Specialist and help deliver exceptional service every step of the way! We’re looking for a detail-oriented, people-focused team member to handle customer inquiries, process orders, and ensure a seamless customer experience from start to finish.

Key Responsibilities:

Accurately process and enter customer orders from our webstore Respond to customer questions and concerns via phone and email in a friendly, professional manner Greet and assist customers with in-person order pickups Push purchase orders through to production Enter replacement orders and help resolve order issues promptly and effectively

What We’re Looking For:

Strong communication and customer service skills Ability to manage multiple tasks and stay organized in a fast-paced environment Proficiency with basic computer systems and order entry software Previous customer service or order processing experience is a plus Why Join Us? You’ll be part of a supportive, energetic team that values clear communication, accuracy, and positive customer relationships. If you’re passionate about creating a smooth, professional customer experience, we want to hear from you!

Job Type:

Full-time Pay:

$17.00 – $20.00 per hour Expected hours: 40 per week

Shift:

8 hour shift

Work Location:

In person