UNCC Customer Support Processor Position Available In Forsyth, North Carolina

UNCC Customer Support Processor 3.6 3.6 out of 5 stars Winston-Salem, NC 27105 • Hybrid work At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Allstate UNCC Student Development Program is a unique opportunity available exclusively to University of North Carolina at Charlotte students through our campus partnership. Designed for rising juniors, this part-time role offers hands-on experience with Allstate’s National Catastrophe Team while helping students build professional networks and transferable skills. Participants will work up to 20 hours per week on campus, with occasional travel to our Charlotte Railyard office. The Allstate UNCC Student Development Program provides University of North Carolina at Charlotte students the ability to develop a professional network and transferable skills. This position is designed to enhance students’ academic and professional careers through experiential learning and networking with leaders and executives across our company. The program is exclusively available to incoming Junior year students who are actively enrolled in courses. In this position, you will support Allstate’s National Catastrophe Team (NCT), assisting our internal and external customers and business partners under general supervision to help our customers who have sustained damages from a catastrophic event.

Key Responsibilities:

Investigates and resolves requests and/or inquiries of basic complexity Maintains and reports daily work condition based on business unit needs Reports system and/or policy issues Conducts and supports system and application testing based on business unit needs May receive and respond to written and verbal communication from internal and external business partners

Education and Experience:

High School Diploma or GED Actively enrolled as a Junior or rising Junior (completing Sophomore status by December 2025) When and where will I work? Your schedule will accommodate 20 hours per week, allowing flexibility to balance with your coursework Students will be able to work conveniently at our office situated on UNCC’s campus, with occasional travel to our Charlotte Railyard location.

Notes:

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job. This opportunity is being shared through a partnership with UNC Charlotte and is intended for currently enrolled students at the institution. Skills Claims Resolution, Data Processing, Relationship Management, Time Management Compensation Compensation offered for this role is $17.31 – 23.80 per hour and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee’s terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.