Customer Service Advisor Position Available In Franklin, North Carolina

Family-owned automotive repair shop in Youngsville, NC requires positive, hardworking customer service advisor with strong initiative and organizational skills to be a part of the team that makes us the best option for automotive repair in the area. We believe in investing in our employees and promoting from within, your potential depends only on you.

Duties include:1. Receiving customers, answering calls, returning customer calls, and following procedures for vehicle intake and documentation.“`{=html}“`2. Managing the customer experience to ensure the best possible outcome for the customer and ensure repeat business.“`{=html}“`3. Assist in sales of tires and automotive services.“`{=html}“`4. Providing a communication path between the service managers and our customers.

Requirements1. Take and record orders through a computer system and database.“`{=html}“`2. Update customer information in database.“`{=html}“`3. Operate cash register and close daily revenues.“`{=html}“`4. Highly customer service focused and multi-tasking abilities.“`{=html}“`5. Great organizational skills and a sense of personal accountability.“`{=html}“`6. Patient and comfortable dealing with complaints.“`{=html}“`7. Maintain a clean and orderly environment.“`{=html}“`9. Valid driver’s license.10. Must be at least 18 years old and out of school.11. Show up on time, each day; reliability is very important.