Find & Apply For Customer Service Representative Jobs In Guilford, North Carolina

Customer Service Representative jobs in Guilford, North Carolina involve handling customer inquiries, resolving issues, and providing information about products or services. Responsibilities may include answering phone calls, responding to emails, and processing orders. Strong communication skills and the ability to multitask are essential for success in this role. Below you can find different Customer Service Representative positions in Guilford, North Carolina.

Latest Jobs in Guilford

Salary Information & Job Trends In this Region

Customer Service Representatives in Guilford, North Carolina play a vital role in supporting and resolving customer inquiries. - Entry-level Customer Service Representative salaries range from $28,000 to $35,000 per year - Mid-career Customer Service Manager salaries range from $40,000 to $55,000 per year - Senior Customer Relations Specialist salaries range from $55,000 to $75,000 per year Customer service in Guilford has a rich history, initially centered around traditional retail and banking sectors. Over the years, this role has expanded to include tech support, healthcare, and insurance services, reflecting the town's economic diversification. The evolution of customer service in Guilford mirrors broader technological advances. The adoption of CRM systems, live chat, and AI-driven support tools has transformed how representatives interact with customers, making service more efficient and accessible. Current trends in customer service in Guilford include a focus on multi-channel support, personalization of customer interactions, and an increasing reliance on data analytics to improve service delivery and customer satisfaction.

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