Bilingual Customer Service Specialist Position Available In Guilford, North Carolina
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Job Description
Bilingual Customer Service Specialist 4.3 4.3 out of 5 stars Greensboro, NC 27408 Advanced Personnel Resources is seeking a Bilingual Customer Service Specialist for a growing organization in Whitsett, NC. This position will support day-to-day administrative and customer service operations. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and is fluent in both English and Spanish.
Employment Type:
Direct Hire Opportunity Pay:
$20 per hour
Shift:
Flexible 1st shift schedule for optimum work life balance!
Key Responsibilities:
Respond to customer inquiries via phone and email Review product availability and process internal purchase orders Prepare quotes, invoices, and orders for spare parts and kits Provide HTS codes for shipments Maintain and update databases related to machine projects and kits Coordinate repairs and assist with inventory control Proactively follow up on past-due reports, order statuses, and outstanding invoices Perform additional administrative duties as assigned
Qualifications:
Bilingual (English/Spanish) – Required High school diploma or GED Minimum of 2 years’ experience in customer service or office administration Proficiency in Microsoft Excel and Outlook SAP experience is a plus Strong written and verbal communication skills Excellent attention to detail and organizational skills Ability to work both independently and as part of a team
Benefits:
Flexible work schedule Medical, Dental, and Life Insurance Company-paid Short-Term and Long-Term Disability Insurance 3+ weeks Paid Time Off (PTO) and 11 Paid Holidays 401(k) Retirement Plan Supportive and stable work environment #KM1
Job Type:
Full-time Pay:
$20.00 per hour Expected hours: 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Professional development assistance Vision insurance
Shift:
8 hour shift Day shift
Work Location:
In person
