Customer service representative Position Available In Guilford, North Carolina

Customer service representative Shores Fine Dry Cleaning – 3.0 High Point, NC Job Details Part-time $12 – $13 an hour 1 day ago Qualifications Customer service Driver’s License Communication skills Entry level Time management Full Job Description Shores is a dynamic company that values exceptional customer service and teamwork. We are currently seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative and part-time delivery person. In this role, you will be the face of our company, interacting with customers to provide top-notch service, answering questions, resolving complaints, and ensuring customer satisfaction. We offer a competitive salary, a comprehensive benefits package, and opportunities for growth and development within the company. Responsibilities Provide exceptional service to customers in person, over the phone, and via email Answer customer inquiries about our products and services, guiding them to the best solutions for their needs Resolve customer complaints and issues in a timely and professional manner Maintain accurate records of customer interactions, transactions, and feedback Operate the company vehicle to perform pick-up and delivery service as needed Qualifications Excellent communication and interpersonal skills Customer-focused mindset with the ability to handle challenging situations with tact and diplomacy Strong organizational and time-management skills Ability to work independently and as part of a team Prior experience in a customer service or related role is preferred Clean driving record and valid NC Drivers License