Customer Service Representative, Physician Practice Position Available In Henderson, North Carolina
Tallo's Job Summary: The Customer Service Representative for a Physician Practice performs clinic clerical tasks, registers patients, handles financial obligations, and collects fees. Responsibilities include inputting data into EMR system, answering calls, scheduling appointments, and maintaining cleanliness. Requirements include a high school diploma and medical clerical experience is preferred. Hiring without discrimination based on race, color, religion, sex, or disability.
Job Description
•Description•Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees. Additional responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and other records, and other assigned clerical duties. Responsibilities And Scope + Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed. Obtain and/or verify documentation as required including Consent for Treatment, Assignment of Benefits and Financial Responsibility, and Notice of Privacy Practices. + Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for patient’svisit to the office. + Provides general clerical support functions to ensure efficient utilization of time, in part by scheduling meetings, patients and appointments; maintaining calendars; coordinating with other clinical services. + Collects and counts cash receipts and daily deposits. Ensures balanced cash drawer daily. + Maintains order and cleanliness throughout the clinic. Performs housekeeping duties of assigned area by routine and periodic cleaning. Qualifications Required + High school diploma or equivalent + Driver’s license and access to transportation Preferred + Medical clerical experience in a hospital, physician practice, clinic, nursing home or insurance agencyQualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
