Business Services Customer Service Representative Position Available In Iredell, North Carolina
Tallo's Job Summary: The Business Services Customer Service Representative position requires a professional with a positive attitude, customer service experience, and basic knowledge of medical insurance benefits and physician billing. Essential functions include responding to patient billing concerns, processing payments, and handling data entry efficiently. Candidates must have excellent computer, phone, and communication skills. The ideal candidate will have experience in medical office billing or reception.
Job Description
Business Services Customer Service Representative 4.0 4.0 out of 5 stars 650 Signal Hill Drive Extension, Statesville, NC 28625
Description:
We are looking for a professional, customer service focused individual to join our team of revenue cycle professionals. A positive attitude and professional demeanor are key attributes. The ideal candidate will demonstrate a basic understanding of medical insurance benefits and physician billing along with a high degree of customer service experience. Necessary skills also include the ability to use sound judgement and critical thinking skills to ensure services provided are compliant and reimbursed appropriately. In Business Services, we have raised the bar in creating an environment where team members feel appreciated, supported and comfortable knowing that when life happens, we can be flexible. This individual must have excellent computer, phone and communication (both written & verbal) skills. If you have the experience, the skills and desire to be part of a hardworking team of detail driven professionals, this is your dream opportunity. Apply and someone will be in touch!
ESSENTIAL FUNCTIONS
Respond appropriately to patient’s billing concerns, insurance requirements and support all PHC locations in providing excellent service Respond in a timely manner and follow up to patient and insurance inquiries. Explaining procedures and responding to questions in a professional manner. Processing payments, calculating quotes, reimbursements and contract allowables. Complete data entry efficiently and promptly Handle a high volume of tasks with the ability to multi-task and move effortlessly from one project to another Self Starter willing to take responsibility for training, research and continuous self-improvement learning health insurance policies and procedures. Complete miscellaneous office duties and projects as assigned timely Assists all team members as requested
Requirements:
EDUCATION
Required:
High School Diploma Preferred:
Associates Degree in Business, Finance, Health Information Management, or a related field.
EXPERIENCE
Medical Office Billing or Reception experience required.
