Find & Apply For Customer Service Representative Jobs In Johnston, North Carolina

Customer Service Representative jobs in Johnston, North Carolina involve providing exceptional service to customers, addressing inquiries, and resolving issues in a timely manner. Responsibilities include answering calls, processing orders, and maintaining customer records. Candidates should have strong communication skills, attention to detail, and the ability to work well in a fast-paced environment. Below you can find different Customer Service Representative positions in Johnston, North Carolina.

Latest Jobs in Johnston

Salary Information & Job Trends In this Region

Customer Service Representatives in Johnston, North Carolina assist customers by handling inquiries and resolving issues efficiently. - Entry-level Customer Service Representative salaries range from $28,000 to $35,000 per year - Mid-career Customer Service Manager salaries range from $35,000 to $50,000 per year - Senior Customer Support Director salaries range from $50,000 to $75,000 per year The role of the Customer Service Representative in Johnston has roots going back to the early days of retail and direct sales businesses in the area, where personal interaction was key to business success. Over time, the position has evolved from basic transactional roles to include a broader scope of responsibilities such as technical support, product information, and active engagement in customer satisfaction and feedback mechanisms. Currently, trends in the customer service field in Johnston include the integration of digital communication platforms, the use of CRM software to manage customer interactions, and an increasing emphasis on multi-channel service provision that includes social media, email, and live chat options.

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