Client Care Service Coordinator Position Available In Mecklenburg, North Carolina

Client Care Service Coordinator Discovery

ABA – 3.1

Charlotte, NC Job Details Full-time $50,000 – $60,000 a year 1 day ago Benefits Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Qualifications Applied behavior analysis Customer service Intake Databases High school diploma or GED Bachelor’s degree Psychology Organizational skills Social Work Communication skills Entry level Full Job Description Join Our Team as a Full-Time Client Care Service Coordinator at Discovery ABA! Are you passionate about making a real impact in the lives of children with autism and supporting families on their journey? Discovery ABA is looking for a dedicated and compassionate Client Care Service Coordinator to join our team full-time and be part of our mission to empower individuals with autism spectrum disorder (ASD). Why Choose Discovery ABA? At Discovery ABA, we’re not just offering a job – we’re offering a chance to make a difference. As a Client Care Service Coordinator, you’ll become an integral part of our North Carolina team dedicated to improving the lives of children with autism and their families. If you’re looking for a role where your work matters, and where you’re supported every step of the way, this is the place for you.

What We Offer:

Competitive Salary:

$50,000 – $60,000+ annually, based on experience.

Comprehensive Benefits Package:

Health, Dental, and Vision insurance Secondary insurance offered 10 days of PTO 401(k) with company match FSA and DCFSA Opportunities for growth and promotion Fully remote position

A Supportive Team:

Enjoy a collaborative and positive work environment that encourages professional growth and personal fulfillment. Hybrid position with some travel (on a quarterly basis). Work together with our fantastic team virtually!

About Discovery ABA:

Discovery ABA provides high-quality, evidence-based ABA therapy services to children aged 2 to 21 in North Carolina, and multiple other states throughout the US. Whether in-home, at our center, or in schools, we focus on empowering children with autism and providing their families with the tools and support they need to thrive. Our team is passionate about improving the lives of children and creating a workplace where everyone feels valued and supported.

Your Role:

As a Client Care Service Coordinator , you will play a crucial role in ensuring families receive exceptional service and support from the moment they inquire about our programs. Your day will be filled with meaningful interactions as you: Serve as the first point of contact for prospective clients and their families. Manage the intake process, gather essential information, and schedule initial sessions. Advocate for families, ensuring they understand our services and feel supported throughout their journey. Coordinate transitions in ABA programs, ensuring a smooth experience for families. Communicate with our clinical team to ensure every client’s needs are met, while maintaining accurate and timely records. This is a customer service-oriented role that requires a compassionate approach and excellent organizational skills. You’ll be the bridge that connects our families to the therapy they need, all while making a positive impact on their lives.

What We’re Looking For:

Required:

High school diploma or equivalent

Preferred:

Bachelor’s degree in psychology, social work, or related field

Skills:

Strong communication skills (both verbal and written) Excellent interpersonal skills with a compassionate demeanor Detail-oriented with exceptional organizational abilities Proficiency with computers, databases, and software applications Experience with scheduling

Bonus:

Experience in customer service, client intake coordination, or familiarity with ABA principles If you’re ready to make a difference and want to be part of a growing and supportive team, we want to hear from you! How to

Apply:

Our application process is quick and easy-just 3 minutes to complete! If you’re passionate about helping others and ready for a rewarding career, apply today.