Customer Service and Sales Associate Position Available In Mecklenburg, North Carolina

Customer Service and Sales Associate big tex trailer world980 Charlotte, NC Job Details Full-time $16.00 – $17.50 an hour 23 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Forklift operation experience (1-2 years) Retail sales experience (1-2 years) Heavy lifting Sales Customer service Basic math Forklift Driver’s License Sales experience (1-2 years) Cash handling experience (1-2 years) POS Retail math Phone etiquette Cash handling Communication skills Entry level Retail sales Full Job Description Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers, ensuring their needs are met and fostering a positive shopping experience. The ideal candidate will have a background in a retail environment, trailer parts and service knowledge a plus, strong communication skills and a passion for sales. This position is hourly based plus commission off of trailer sales. Responsibilities Greet customers warmly and assist them with inquiries regarding products and services. Operate point-of-sale (POS) systems efficiently, handling transactions accurately. Utilize basic math skills to process sales, manage cash, and provide change as necessary. Maintain knowledge of store promotions, sales, and product offerings to effectively communicate with customers. Address customer complaints or concerns promptly and professionally, ensuring satisfaction. Collaborate with team members to achieve sales goals and enhance the overall shopping experience. Perform inventory checks and assist in restocking shelves as required. Requirements Previous experience in a retail environment is preferred. Strong understanding of retail math and basic math skills for accurate transaction processing. Excellent communication skills with the ability to engage customers effectively. Proven sales ability with a focus on meeting customer needs and driving sales performance. Familiarity with POS systems is highly desirable. Ability to work collaboratively in a team-oriented environment while also taking initiative when necessary. A friendly demeanor with a commitment to providing outstanding customer service. Join us in creating an exceptional shopping experience for our customers!

Job Type:

Full-time Pay:

$16.00 – $17.50 per hour Expected hours: 40 – 45 per week

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift:

Day shift

Work Location:

In person