Customer Service Rep. Position Available In Mecklenburg, North Carolina
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Company:
Uniforce Staffing Solutions
Salary:
—
Job Description
Customer Service Rep.
Customer Service
Charlotte, North Carolina
Added
- May-02-2025 Temp-To-Hire Our client, an international consumer products company, seeks a Customer Service Rep.
on a temp-to-hire basis. This position will go full time staff for the right candidate. This role is perfect for tech-savvy, detail-oriented individuals who thrive in a fast-paced environment.
Customer Service Rep Responsibilities:
- Input customer and contract information into SAP systems
- Data Entry in to MS Excel
- Moderate to heavy phone support for customers
- Answer and respond to inbound customer email inbox questions
- Administer product tracking, coordinating with the Customer Experience Manager for installations, and support administrative and operational functions
- Verify and maintain the accuracy of documents, requirements and valid account contacts, ensuring compliance with policies.
- Provide sales representatives with assistance regarding customer contract billing, inventory, equipment usage, and support as needed.
- Support sales representatives in creating compliant contracts for promotions or specials, fostering teamwork to achieve company and departmental objectives.
Qualifications:
- 1 or more years’ experience in customer service with a sales organization of products
- Exceptional attention to detail and strong organizational skills.
- Proficiency in Microsoft Office, particularly MS Excel, to analyze data and support operational efficiency.
- Excellent written and verbal communication skills, facilitating clear and effective communication with stakeholders.
, demonstrating your technical proficiency in utilizing enterprise software. - Strong team player focused on achieving company and departmental objectives.
Hours:
8:00 am
- 5:00 pm Fridays/Remote (work-from-home)