Design Consultant Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: Design Consultants at Viridien in Cornelius, NC, play a crucial role in delivering exceptional customer service, engaging with clients, offering expert product advice, and managing the sales process. Responsibilities include providing personalized luxury service, managing client orders, resolving complaints, and pursuing sales opportunities. This full-time position offers a salary starting at $45,000 per year, with benefits including 401(k), health insurance, and paid time off.
Job Description
Design Consultant 3.7 3.7 out of 5 stars Cornelius, NC 28031
Company Overview:
At Viridien, we strive to enhance our customers’ lives by transforming their outdoor spaces into luxurious extensions of their homes. We are excited to be opening our first Vine by Viridien location, an exclusive destination for Viridien’s signature furniture collection, Vine. Vine offers a refined selection of high-quality, thoughtfully crafted pieces that elevate outdoor spaces with timeless style. Rooted in the same commitment to excellence that defines the Viridien brand, Vine delivers a boutique shopping experience focused on personalized service, elevated design, and enduring craftsmanship.
Purpose:
Design Consultants at Viridien play a pivotal role in delivering an exceptional customer experience. They engage with clients to understand their needs, provide expert advice on products, and ensure a seamless sales process from initial inquiry to delivery. The role demands proactive customer engagement, strong product knowledge of the Vine brand, and a passion for building lasting client relationships. Successful Design Consultants will demonstrate a passion for sales, a commitment to exceptional customer service, and the ability to thrive in a dynamic retail environment.
Responsibilities:
Provide a personalized, luxury service to Viridien clientele, ensuring a seamless customer experience. Own the client experience from initial contact through delivery Grow and maintain a strong client base through proactive follow-up and exceptional service. Identify customer needs and offer expert advice on outdoor furniture fabrics, materials, and applications. Manage customer orders accurately and efficiently Investigate and resolve customer complaints promptly and effectively, directing service issues to the responsible department as needed. Actively pursue sales opportunities during downtime to maximize productivity. Manage emails, phone calls, and customer inquiries Assist with cleanliness and merchandising in the showroom Assist with tasks as assigned by the Store Manager to ensure smooth operations.
Skills/Qualifications:
Excellent verbal and written communication skills Exceptional customer service abilities Prior experience in sales required, preferably in retail or furniture sales. Proficiency in CRM software preferred Basic understanding of accounting principles and math skills. Detail-oriented Self-motivated Possess honesty and integrity Computer literate Availability to work a variable schedule of at least 40 hours per week, including weekends and holidays required Ability to maintain consistent attendance and punctuality
Physical Requirements:
Ability to assist lifting furniture exceeding 100 lbs and boxes up to 60 lbs. Regular walking and standing throughout the workday.
Job Type:
Full-time Pay:
From $45,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance
Schedule:
Holidays Weekends as needed
Supplemental Pay:
Bonus opportunities Commission pay
Work Location:
In person
