Service Desk Representative Position Available In Mecklenburg, North Carolina
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Job Description
Service Desk Representative 3.6 3.6 out of 5 stars Charlotte, NC 28262
Title:
Technical Support Specialist Location:
Charlotte, NC (Onsite)
Duration:
12-month contract
Job Description:
MICROSOFT OFFICE, PROFICIENT PC SKILLS, ADAPTIBILITY AND FLEXIBILITY A PLUS NEED FLEXIBILITY, WORKING IN A SUPPORT ENVIROMENT , ANSWERING CALLS, EMAILS, ETC
Prior experience providing Support with technology within a call center environment. Resources who have worked within a Technical support role in the past Level 1 or 2 would be a good match for this position. It is not highly technical in nature they should provide excellent customer service via the phone and have excellent written and verbal skills to support customer base. Resources should have general technology exposure and experience providing support across multiple platforms and environments will be helpful. Call volume will not be measured as much as providing resolution to the issue when brought forward. 1) Broad Technical Exposure 2) Strong Communication Skills – Phone and Written Communication skills 3) Phone Support background In office
FIVE DAYS
a week Shift is 11am – 8pm EST OR 9am-6pm EST (please specify on resume) 12 month contract
Job Type:
Contract Pay:
$28.75 per hour Expected hours: 40 per week
Schedule:
8 hour shift Monday to
Friday Work Location:
In person
