Customer Service Representative Position Available In New Hanover, North Carolina
Tallo's Job Summary: Jay Taylor Exterminating Co., Inc. in Wilmington, NC is hiring a full-time Customer Service Representative for $15 - $17 an hour. Ideal candidates possess strong communication skills, phone etiquette, and the ability to multitask in a fast-paced environment. Duties include answering calls, booking services, and resolving customer concerns. Benefits include health insurance, dental insurance, and retirement plans. Join us for competitive pay and a supportive team environment.
Job Description
Customer Service Representative Jay Taylor Exterminating Co., Inc. Wilmington, NC Job Details Full-time $15 – $17 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Life insurance Retirement plan Qualifications Customer service Call center English Microsoft Office Administrative experience High school diploma or GED Phone etiquette Communication skills Entry level Full Job Description About the Role Jay Taylor Exterminating is looking for a detail-oriented and enthusiastic Customer Service Representative to join our team! In this role, you’ll be the first point of contact for our customers—whether they’re calling to schedule a service, ask questions, or need help with an account. We’re looking for someone who thrives in a fast-paced environment and genuinely enjoys helping others. This position is ideal for someone who’s organized, a great communicator, and ready to make a difference in each customer’s day. What You’ll Be Doing Answer inbound calls and respond to emails with professionalism and care Help customers book services and provide basic pest control information Make follow-up calls regarding billing, service reminders, or appointment scheduling Work closely with our field team and internal departments to ensure smooth service delivery Resolve customer concerns calmly and efficiently, or escalate when needed Maintain accurate records and manage customer accounts What We’re Looking For Strong communication skills—both written and verbal Positive attitude with a natural ability to connect with people Ability to multitask and stay organized in a fast-paced environment Comfortable using Microsoft Office and learning new systems High school diploma or GED Preferred (but not required): Experience in customer service, administrative, or call center setting Why Join Us? Competitive pay Health, dental, and life insurance Retirement plan Supportive team environment
Job Type:
Full-time Pay:
$15.00 – $17.00 per hour Expected hours: 40 per week
Benefits:
Dental insurance Health insurance Paid time off Application Question(s): Why do you think you might be the right fit for this opening? Ability to
Commute:
Wilmington, NC 28405 (Preferred)
Work Location:
In person
