Customer Service Representative- Technical Position Available In Randolph, North Carolina
Tallo's Job Summary: Express is hiring for a Customer Service Representative with technical skills in Asheboro. Proficiency in QuickBooks and basic accounting is required, along with Microsoft Excel and Word knowledge. Duties include customer interaction via tickets and phone, troubleshooting, and onboarding. Pay ranges from $35,000-$40,000 with bonus potential. Apply via call, text, email, website, or app.
Job Description
Express is hiring a Customer Service Representative with technical aptitude for a local company in Asheboro. The ideal candidate will be proficient in navigating computer systems, demonstrate intermediate knowledge in QuickBooks along with understanding basic accounting knowledge. Microsoft Excel and Word will be used daily, and the candidate will need the ability to learn the CRM software the company uses. Duties include interacting with customers via tickets in the support center and over the phone. Assisting customers, trouble shooting and gaining access to products they’ve purchased. Onboard customers to help them begin using software they’ve purchased, Track open tickets, follow-up as needed and work to resolve any issues on behalf of the customer. The best candidates will be detailed oriented, accurate and dependable. Pay is $35,000- $40,000 depending on experience. Potential to earn bonuses. 5 ways to apply!! Call/text 336-626-7511, email jobs.asheboronc@expresspros.com, visit website at www.expresspros.com, or download the ExpressJobs app.
