Find & Apply For Customer Service Representative Jobs In Richmond, North Carolina
Customer Service Representative jobs in Richmond, North Carolina involve assisting customers with inquiries, providing information about products or services, and resolving complaints or issues. Responsibilities may include answering phone calls, responding to emails, and processing orders. Strong communication and problem-solving skills are essential for success in this role. Below you can find different Customer Service Representative positions in Richmond, North Carolina.
Jobs in Richmond
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in Richmond
Salary Information & Job Trends In this Region
Customer Service Representatives in Richmond, North Carolina, play a crucial role in providing support and assistance to customers in various industries. - Entry-level Customer Service Representative salaries range from $25,000 to $30,000 per year - Mid-career Customer Support Specialist salaries range from $30,000 to $40,000 per year - Senior-level Client Service Manager salaries range from $40,000 to $50,000 per year The history of Customer Service Representatives in Richmond, North Carolina, dates back to the early days of telephone operators assisting customers with inquiries and concerns. Over time, with the advancement of technology, the role has evolved to include email, chat, and social media support for a more comprehensive customer service experience. The evolution of Customer Service Representatives in Richmond, North Carolina, has seen a shift towards more personalized and efficient customer interactions. With the rise of automation and AI technologies, representatives now have access to tools that streamline processes and improve response times, ultimately enhancing customer satisfaction. Current trends in Customer Service Representative roles in Richmond, North Carolina, include a focus on omni-channel support, where customers can seamlessly interact across multiple platforms. There is also a growing emphasis on proactive customer service, anticipating needs and providing solutions before issues arise. Additionally, ongoing training and development opportunities are essential to keep up with evolving customer expectations and industry standards.
