Find & Apply For Customer Service Representative Jobs In Richmond, North Carolina

Customer Service Representative jobs in Richmond, North Carolina involve assisting customers with inquiries, resolving issues, and providing information about products or services. Responsibilities may include answering phone calls, responding to emails, and processing orders. Strong communication and problem-solving skills are essential for success in this role. Below you can find different Customer Service Representative positions in Richmond, North Carolina.

Jobs in Richmond

Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.

Latest Jobs in Richmond

Salary Information & Job Trends In this Region

Customer Service Representatives in Richmond, North Carolina, play a crucial role in providing support and assistance to customers with their inquiries and concerns. - Entry-level Customer Service Representative salaries range from $25,000 to $30,000 per year - Mid-career Customer Service Specialist salaries range from $30,000 to $40,000 per year - Senior-level Customer Service Manager salaries range from $40,000 to $50,000 per year The history of Customer Service Representatives in Richmond, North Carolina, dates back to the early days of telephone operators who assisted customers with their calls and inquiries. Over time, with the advancement of technology, customer service has evolved to include various channels such as email, chat, and social media platforms. As technology continues to advance, the role of Customer Service Representatives in Richmond, North Carolina, has also evolved. Today, customer service is not just about resolving issues but also about building relationships with customers and providing personalized solutions to their needs. Current trends in customer service in Richmond, North Carolina, include the use of artificial intelligence and chatbots to provide immediate assistance to customers, as well as a focus on proactive communication and customer satisfaction. Customer Service Representatives are also expected to have strong communication skills and the ability to adapt to changing customer needs.

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