Client Service Representative Position Available In Stanly, North Carolina

Client Service Representative Fairview Veterinary Clinic 1961 East Main Street, Albemarle, NC 28001 Located in the heart of Albemarle, North Carolina, Fairview Veterinary Clinic has been serving pets and their families with dedicated, personalized care. Our privately owned, small animal practice is committed to building long-term relationships with our clients while providing high-quality medical, surgical, and preventive care. At Fairview, we take pride in our friendly, supportive team environment and our mission to make a meaningful impact in the lives of both pets and people. Whether it’s routine wellness or urgent medical needs, our team works together to deliver exceptional service in a compassionate, collaborative atmosphere. Join us and be part of a practice that values your voice, invests in your growth, and fosters a healthy work-life balance in a charming small-town setting just an hour outside of Charlotte. Job Description We are looking for a friendly, organized, and enthusiastic Veterinary Client Service Representative to join our team. The ideal candidate will be passionate about animal care and have a strong commitment to providing excellent customer service to our clients and their pets.

Responsibilities:

Greet clients and their pets with a warm and welcoming demeanor. Schedule appointments and manage the clinic’s calendar. Answer phone calls and respond to client inquiries via email and in person. Assist clients with check-in and check-out procedures. Maintain accurate client and patient records. Process payments and handle financial transactions. Provide clients with information about our services, including grooming, medical treatments, and preventive care. Support veterinary staff with administrative tasks as needed. Ensure the reception area is clean and organized.

Qualifications:

High school diploma or equivalent. Previous experience in a customer service role, preferably in a veterinary or medical setting. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to multitask and work in a fast-paced environment. Proficient in using computers and veterinary management software (experience with Evet (Pulse) or similar software is a plus). Passion for animals and commitment to providing exceptional service to clients. Must be comfortable working in a veterinary hospital setting.

Benefits:

$15 per hour. 401k Matching. Paid time off. Employee discounts on veterinary services and products. Opportunities for professional development and career growth.

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

401(k) 401(k) matching Flexible schedule Paid time off Parental leave

Schedule:

10 hour shift Day shift Monday to Friday No weekends

Experience:

Veterinary Receptionist:

1 year (Required) Ability to

Commute:

Albemarle, NC 28001 (Required)

Work Location:

In person