Find & Apply For Customer Service Representative Jobs In Wake, North Carolina

Customer Service Representative jobs in Wake, North Carolina involve assisting customers with inquiries, resolving issues, and providing information about products or services. Responsibilities include answering phone calls, responding to emails, and maintaining customer satisfaction. Strong communication and problem-solving skills are essential for success in this role. Below you can find different Customer Service Representative positions in Wake, North Carolina.

Latest Jobs in Wake

Salary Information & Job Trends In this Region

Customer Service Representatives in Wake, North Carolina, play a crucial role in supporting customer inquiries and ensuring a satisfactory service experience. - Entry-level Customer Service Representative salaries range from $30,000 to $40,000 per year - Mid-career Customer Service Specialist salaries range from $40,000 to $50,000 per year - Senior Customer Service Manager salaries range from $50,000 to $65,000 per year Customer service as a profession in Wake, North Carolina, has roots dating back to the early commercial activities in the region, where businesses began recognizing the importance of customer satisfaction and loyalty. Over the years, the role of Customer Service Representatives in Wake has evolved significantly, moving from mere transactional interactions to more engaged, relationship-building activities that leverage both technology and interpersonal skills. Today, the trends in customer service include the use of AI and machine learning to enhance customer interactions, a greater focus on omni-channel support, and an increasing emphasis on data-driven strategies to improve service quality and customer satisfaction.

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