Center Associate Position Available In Wake, North Carolina

Center Associate 3.7 3.7 out of 5 stars 2001 Widewaters Parkway, Knightdale, NC 27545 The UPS Store is a great place to work. We are a team of professionals that enjoy giving world class customer service! Did you think The UPS Store only offers shipping services? Check out our website (www.theupsstore.com), because we offer every ‘ing’ for small business! Your days could be spent developing relationships with regular customers, seeking new opportunities with walk-in customers, and learning how to expand your own knowledge base in areas like print, adobe, photoshop, notary public license and even how to ship items around the world! Center Associates are responsible for delivering world-class customer service to all retail customers. They receive and process packages for shipment, they operate copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. All training will be provided. The following is a list of the duties and responsibilities associated with this position:

• Ability to become a Notary Public (must be 18 years old, must be a legal resident of U.S. and a resident of NC, must be able to read, write, and speak English, must have a high school diploma (or equivalent), and no less than 10 years since incarceration, probation, or parole).
• Deliver outstanding customer service to customers in person, over the phone, and via email
• Continuously practice good listening skills with customers
• Take ownership of the customer’s shipping problem and offer viable solutions
• Operate all equipment, software, and devices in an expert fashion and be willing to teach others (if no experience with equipment must have the desire to learn)
• Maintain a clean and safe working environment
• Punctual, detail-oriented, and can-do attitude The ideal Center Associate candidate will have retail sales experience, have strong computer and typing skills, able to lift up to 50 pounds, have a friendly and genuinely helpful demeanor, maintain a professional appearance and will be a fast learner. The position is full-time, the schedule can be flexible, however, rotating Saturday shifts (10am
• 4pm) and Sunday (12pm
• 5pm) will be required.

Business hours:

8:00am

• 7:00pm Monday through Friday 9:00am
• 4:00pm Saturday 12:00pm
• 5:00pm Sunday Please apply through Indeed, DO

NOT GO TO THE STORE AS THE HIRING MANAGER WILL NOT BE AVAILABLE.

Job Type:

Full-time Pay:

$10.00

• $12.00 per hour Expected hours: 35
• 40 per week

Benefits:

401(k) 401(k) matching Employee discount Paid time off

Shift:

8 hour shift Day shift Application Question(s): Do you speak any language other than English Fluently? If so, what language(s)? If a customer hands you a $20 bill for $16.25 shipment charge, how much change do you return to the customer?

Education:

High school or equivalent (Required)

Work Location:

In person