Client Service Coordinator – 000595 Position Available In Wake, North Carolina
Tallo's Job Summary: The Client Service Coordinator ("CSC") is responsible for managing client and pet flow in the hospital, maximizing veterinary team productivity, maintaining good communication with associates and clients, and coordinating client and pet care in a welcoming and efficient manner to encourage client retention and referrals. The role requires strong organizational and communication skills.
Job Description
Client Service Coordinator
SUMMARY OF JOB PURPOSE AND FUNCTION
The Client Service Coordinator (“CSC”) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.