Customer Relations Associate Position Available In Wake, North Carolina

Customer Relations Associate PickWithVick Raleigh, NC 27529 Job Overview We are seeking a motivated and enthusiastic Customer Care Specialist to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to assist customers with inquiries, resolve issues, and ensure a positive experience with our brand. This position requires strong communication skills, attention to detail, and a commitment to customer satisfaction.

Duties :

Provide excellent customer service by addressing questions and resolving issues promptly. Utilize effective phone etiquette to maintain a professional demeanor during all interactions. Perform data entry tasks accurately to update customer information in our systems. Support sales initiatives by identifying opportunities for upselling or cross-selling products. Collaborate with team members to enhance client services and improve overall customer experience. Maintain knowledge of company products and services to provide accurate information to customers. Assist in the development of customer support materials and resources. Qualifications Proven experience in customer service or client-facing roles is preferred. Ability to work independently as well as part of a team in a fast-paced environment. Strong problem-solving skills with a focus on customer satisfaction. A positive attitude and willingness to learn about products and services offered by the company. If you are passionate about delivering outstanding customer care and thrive in a supportive team environment, we encourage you to apply for this exciting opportunity.

Job Type:

Full-time Pay:

$750.00 – $1,100.00 per week

Benefits:

Flexible schedule

Shift:

Day shift Ability to

Commute:

Raleigh, NC 27529 (Required) Ability to

Relocate:

Raleigh, NC 27529: Relocate before starting work (Required)

Work Location:

In person