Customer Relations Specialist – Salon Position Available In Wake, North Carolina

Customer Relations Specialist – Salon Fernweh Salon Apex, NC Job Details Part-time $16 an hour 1 day ago Benefits Employee discount Qualifications Microsoft Word Microsoft Excel Customer service Basic math Filing High school diploma or GED Cash register Driver’s License POS Stocking Phone etiquette Cash handling Communication skills Entry level Retail sales Time management Full Job Description Job Summary We are seeking a friendly and organized Salon Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing appointments and supporting salon operations. This role requires a proactive individual who can handle multiple tasks efficiently in a fast-paced environment. Duties Greeting and welcoming customers in a friendly and professional manner. Tending to customer needs, inquiries, and complaints. Informing hairdressers and beauticians about customer appointments and requirements. Managing phone calls, emails, deliveries, and office inventory. Processing bookings and cancellations and managing appointment schedules. Ensuring that the reception area is kept clean and professional. Assisting with marketing and sales by providing customers with information on promotions and new products and services. Processing transactions and issuing receipts. Performing administrative tasks such as filing, updating records, and logging transactions. Skills High school diploma or GED preferred. Proficiency in administrative computer software such as MS Word, Excel, and Outlook. The ability to remain calm and professional in stressful situations. Strong marketing and sales abilities. Excellent customer service and skills. Consistent professional presentation and pleasant demeanor. Strong written and verbal communication skills. Exceptional time management and organizational abilities. Join our dynamic team as a Salon Receptionist and contribute to creating an exceptional experience for our clients!

Job Type:

Part-time Pay:

$16.00 per hour Expected hours: 10 – 20 per week

Benefits:

Employee discount

Shift:

4 hour shift 8 hour shift Day shift Evening shift Morning shift Ability to

Commute:

Apex, NC 27502 (Required) Ability to

Relocate:

Apex, NC 27502: Relocate before starting work (Required)

Work Location:

In person