Customer Service Position Available In Wake, North Carolina
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Company:
Global Channel Management
Salary:
—
Job Description
Customer Service Job Poster :
Jobs Skills:
customerservice |
Location:
Raleigh , North Carolina ,
United States Of America Views:
4 The ideal candidate will have strong customer service skills, accuracy and attention to detail and be able to show initiative Daily tasks include
- Processing escalated issues received from other departments, including Sales Reps, Service Supervisors etc.
- Responding to customers’ written queries
- Processing requests from other departments (e.g. sales, marketing, authorized service centres) as required Job requirements needed to be successful:
- Experience in a resolutions/escalations team
- Previous call centre experience
- MSOffice experience
