Customer Service Representative Position Available In Wake, North Carolina
Tallo's Job Summary: Pace Staffers is hiring a Customer Service Representative in Raleigh, NC (27635) to assist customers with account issues, billing inquiries, and service problems. The role requires excellent communication skills, ability to stay calm under pressure, and basic computer knowledge. This full-time position offers $16.00 - $18.00 per hour, benefits, and on-the-job training.
Job Description
Customer Service Representative 2.0 2.0 out of 5 stars Raleigh, NC 27635 Pace Staffers is currently seeking a Customer Service Representative to join our friendly, fast-paced and professional team. The ideal candidate has a background in customer service and proven experience interacting with clients and providing solutions to any issues they may have.
Responsibilities:
Assist customers about any problems with their account. Manage customer interactions in a way that promptly solves customers’ problems. Assist customers to verify billing information, collect payments, or resolve service issues. Demonstrate a high degree of technical expertise and knowledge of relevant products and services. Answer questions from customers about services that the company offers. Prepare and submit reports detailing account activity or service issues.
Qualifications:
High school degree or equivalent Excellent communication skills Ability to keep calm in a difficult situation and help the customer Basic computer knowledge Ability to work well within a team as well as individually
Multitasking Job Type:
Full-time Pay:
$16.00 – $18.00 per hour
Benefits:
Flexible schedule Health insurance On-the-job training Paid time off Professional development assistance Referral program
Shift:
Day shift
Work Location:
In person
