Customer Service Representative Position Available In Wake, North Carolina

Customer Service Representative VA Visionaries – 3.7 Raleigh, NC Job Details Full-time $26.50 – $30.67 an hour 8 hours ago Benefits Health insurance Dental insurance Vision insurance Flexible schedule Qualifications Customer service Call center experience No experience needed English Client services Computer skills Customer support Phone etiquette Communication skills Entry level Under 1 year Full Job Description Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support to ensure their needs are met. Your ability to communicate effectively and handle inquiries with professionalism will be key to enhancing customer satisfaction and loyalty. Responsibilities Respond promptly to customer inquiries in person at events and business to business campaigns. Provide accurate information regarding products and services, assisting customers with their questions and concerns. Utilize computer systems to document interactions, track issues, and manage client accounts efficiently. Handle follow up appointments on customer inquiries or provide additional support. Maintain a high level of phone etiquette while managing multiple calls in a fast-paced environment. Collaborate with team members to resolve complex issues and improve overall service delivery. Assist in sales efforts by identifying opportunities for upselling or cross-selling products based on customer needs. Participate in training sessions to enhance product knowledge and customer service skills. Requirements Proficiency in English is required. Strong communication skills with the ability to articulate clearly and effectively. Experience in client services or customer support roles is an asset. Familiarity with call center operations and phone etiquette is beneficial. Basic computer skills are necessary for navigating software systems effectively. A positive attitude and a willingness to learn in a dynamic work environment. Join us in delivering outstanding service that makes a difference!

Job Type:

Full-time Pay:

$26.50 – $30.67 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Vision insurance

Shift:

Day shift Morning shift Ability to

Commute:

Raleigh, NC 27615 (Required)

Work Location:

In person