E-Commerce Customer Support No Calls Required Position Available In Wake, North Carolina
Tallo's Job Summary: E-Commerce Customer Support Specialist needed for a fully remote position with no phone calls required. Responsibilities include handling customer inquiries via email and live chat, processing orders, and ensuring customer satisfaction. $95,000 - $115,000 per year with full benefits and training provided. Ideal for individuals with strong written communication skills and a passion for online customer support. Apply now for this exciting opportunity!
Job Description
⚐ ⚑ ⚑ E-Commerce Customer Support
- No Calls Required compensation: $95,000
- $115,000/yr + Full Benefits & Paid Training employment type: experience level: no experience required job title:
Customer Support Now Hiring:
E-Commerce Customer Support
-
Full-Time Work-from-Home Position Pay:
$95,000
- $115,000/yr + Full Benefits & Paid Training We are seeking an
- E-Commerce Customer Support Specialist
- to assist customers with online orders, product inquiries, and account support.
- This is a fully remote position with no phone calls required—support is handled via email and live chat.
- If you have strong written communication skills and enjoy helping customers in a fast-paced online environment, this could be the perfect opportunity for you!
To be considered for this role, applicants must attend a virtual session where we will review job duties, compensation structure, and company policies before proceeding with onboarding.
APPLY & SCHEDULE INTERVIEW
Key Responsibilities:
- Respond to customer inquiries via email and live chat regarding orders, products, and account issues.
- Process refunds, exchanges, and modifications for online purchases.
- Assist customers with website navigation, checkout issues, and payment troubleshooting.
- Ensure accurate documentation of customer interactions and resolutions.
- Collaborate with fulfillment teams to ensure timely order processing and issue resolution.
- Follow company policies to maintain high levels of customer satisfaction.
Required Skills & Qualifications:
- High school diploma or equivalent; some college coursework preferred.
- Excellent written communication and problem-solving skills.
- Ability to manage multiple chat conversations and emails simultaneously.
- Strong attention to detail and organizational skills.
- Basic proficiency in Microsoft Office, Google Suite, and e-commerce platforms.
- Self-motivated and capable of working independently in a remote environment.
- Prior experience in e-commerce support, customer service, or retail is a plus but not required.
What We Offer:
Fully Remote Position:
Work from home with flexible scheduling.
Competitive Salary:
Earn $95K
- $115K per year with performance-based incentives.
No Phone Calls Required:
100% email and chat-based customer support.
Full Benefits Package:
Medical, dental, and vision coverage for eligible employees.
Paid Time Off & Holidays:
Vacation days, sick leave, and company-observed holidays.
Career Growth Opportunities:
Potential for promotions and leadership roles.
Professional Development:
Access to training programs and skill-building courses.
Performance-Based Bonuses:
Monthly and quarterly incentives for top-performing employees.
Supportive Work Culture:
Join a collaborative, goal-driven remote team.
Exclusive Employee Perks:
Discounts on travel, hotels, and vacation packages.
SCHEDULE YOUR INTERVIEW TODAY
Principals only. Recruiters, please don’t contact this job poster.
post id:
7850586980 ♥ [ ]
