Entry Level Customer Service Rep Position Available In Wake, North Carolina

Entry Level Customer Service Rep LP Consulting 6601 Six Forks Road, Raleigh, NC 27615 Overview We are seeking a motivated and enthusiastic Entry Level Customer Service Representative to join our dynamic team. This role is ideal for individuals looking to start their career in customer support and client services. As a key member of our team, you will be responsible for providing exceptional service to our clients while developing your communication and problem-solving skills in a fast-paced environment. Duties Respond to customer inquiries via phone and chat in a timely and professional manner. Provide accurate information regarding products, services, and company policies. Assist customers with order processing, account management, and troubleshooting issues. Maintain detailed records of customer interactions and transactions using computerized systems. Collaborate with team members to enhance customer satisfaction and resolve complex issues. Participate in training sessions to improve product knowledge and customer service skills. Requirements Strong communication skills with the ability to articulate information clearly and effectively. Multilingual or bilingual abilities are highly desirable to assist a diverse clientele. Previous experience in client services or customer support is a plus but not required. A positive attitude with a willingness to learn and adapt in a team-oriented environment. Excellent problem-solving skills and the ability to handle challenging situations calmly. Join us as we strive to deliver outstanding customer experiences while fostering your professional growth in the customer service field!

Job Type:

Full-time Pay:

$20.00 – $28.32 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Vision insurance

Shift:

Day shift

Work Location:

In person