Sales Support / Customer Service Position Available In Wake, North Carolina

Sales Support / Customer Service DSA Doors – 3.3 Raleigh, NC Job Details Full-time $19 – $23 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance 401(k) matching Qualifications Microsoft PowerPoint Microsoft Word CRM software Sage Microsoft Excel Microsoft Outlook Sales Customer service Mid-level Microsoft Office Associate’s degree 2 years Communication skills Negotiation Time management

Full Job Description Description:

DSA Doors, the premium wood door manufacturing company in the United States, is looking for customer-oriented person to join us in our Raleigh, NC office. We have an excellent opportunity within our sales team our Standard Sales Specialist . You will be the point-of-contact for our customers to provide sales and support of our standard-stock products. You need to be eager to learn, ready to provide top-notch customer service and sell our quality products and be ready for other tasks as assigned to accomplish the goals and objectives of the sales group. The position is full-time with benefits, plus an opportunity to earn sales bonus!!! This is an On-Site position based in Raleigh.

Responsibilities:

Handle complete order processing from initial inquiry, selecting items, price quoting, order entry, shipping details, delivery addresses, completing sales order and sign off. Recommend products to customers, based on customers’ needs and interests. Answer customers’ questions about products, prices, availability, and product uses. Consult with customers after sales or order confirmation to resolve problems and to provide ongoing support. Provide customers with product samples and catalogs. Keep up with product and service information and updates. Explains features of products and services. Collaborates with team members to ensure monthly order goals are met. At DSA Doors, we understand that a fulfilling career is built on more than just a paycheck. That’s why we offer a comprehensive benefits package designed to support your physical, mental, and financial well-being. From generous medical, dental, and vision coverage, including mental health support, to a robust 401k plan with company matching, we’re committed to investing in your future. Our commitment goes beyond benefits. Our culture thrives on open communication and a genuine desire to see our employees succeed. Enjoy a healthy work-life balance and company-wide celebrations for birthdays and holidays. We recognize and reward dedication with service awards, and growth is encouraged through upward mobility opportunities. Promotions from within are a core value, and you’ll have open access to leadership, empowering you to make a real difference!

Requirements:

Experience you’ll bring: Associates degree or previous experience in customer service or inside sales Proficient in

Microsoft Office:

Outlook, Excel, Power Point, Word Strong communication & presentation skills, influencing, negotiating, analytical thinking, time management skills are essential We’ll be excited if you have: 2+ years inside sales or customer service experience in selling doors or building materials industry Sage 100 or Sage CRM experience